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“We treat them like our own. They are not here to serve, but to learn with us.”


Caring for each other is essential to the work we do.

Filomena Cabral is the registrar at the Jeremiah E. Burke high school in Boston’s Grove Hall neighborhood. A backbone to the school, Filomena ensures that students fill requirements, invoices get processed, and everyone gets a warm welcome when they come in.

The Burke’s many partners have been key to its decade-long improvement. Filomena says an important part of this is making partners feel welcomed and valued by the school. She does this by building structures (like partner summits) as well as a warm culture that brings each partner into the fold. 

Filomena teaches us that truly caring for each other is essential to the work we do.

The project: The Burke is the first high school in Boston to exit turnaround status. 10 years later, Agncy was asked to help design a case study so that other schools in the District can learn from the Burke’s Community School approach.
Our mission is to use design to reduce structural inequity in America. Agncy is a 501(c)(3) nonprofit organization.  © 2020 Agncy Design Inc. 
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