Nice to Meet You
We’re a Boston-based team with partnerships around the country. We have deep relationships across our city so that we can do local work from a place of reciprocity and knowledge. We also extend our insight and reach by working with other contexts and scaling best practices.
Augusta MeillExecutive Director | she/her
Written by Savanna:
Underneath layers of earth toned-clothing and a gentle smile, Augusta is a powerful sharp designer and strategist. She is a natural storyteller that can communicate beauty in the mundane, find patterns in the chaos, and lead the direction towards progress. As an avid reader, she loves words and people’s stories— she’s absolutely down to be nerdy about the thing you’re nerdy about too.
After a long history in the corporate design and innovation world, she founded Agncy Design to apply and adapt human-centered design practices to the social sector. She sometimes teaches at MassArt.
Candace BrooksSenior Design Researcher | she/her
Written by Lou:
It’s one thing to listen to someone tell their story, and it’s another to care deeply about really understanding it. Candace is an expert at weaving portraits of people’s lives into larger tapestries and finding patterns that emerge.
With BAs in psychology (BU) and industrial design (MassArt) and an MDes (IIT), Candace transitioned her experience in traditional design consultancies and internal groups to the global education nonprofit Education Development Center.
A skilled collaborator, a wonderful mentor, and a lover of peanut m&ms, Candace also teaches industrial design at MassArt and is a member of the Marsh Chapel Choir at BU.
Savanna LiDesigner | she/her
Written by Candace:
A RISD-trained designer (which we don't hold against her. Go MassArt!), Savanna is dedicated to creating beauty and clarity out of complicated and dense information. Her toolbox contains whimsy, tenacity, joy and inventiveness. Her limitless curiosity about the world is her most stunning quality.
Her previous experience is an expression of her dedication to shaping meaningful and playful experiences for people, from toy design with Cas Holman to serving as a play guide for the Providence Children’s Museum.
Joey FennellDesign Researcher | he/him
Written by Augusta:
Joey is a researcher, talented at that hardest part of learning, the making sense of many data streams and stories. He is able to wring meaning from convoluted sources of information, whether law journals or teenagers -- and translate this into clear and navigable articulations of what the world looks like through other’s eyes.
Joey’s interest is in the intersection of design, community and public policy. He previously worked for Sparc! The Art Mobile, an initiative of MassArt that brings art-making to neighborhoods throughout Boston as a tool for community cohesion.
Joey’s the son you want to be and to have, the kind of person who may call into work because his mom needs a ride to the doctor.
Lou WhitingDesigner | she/her
Written by Joey:
Lou is someone that I've known long before we were professionals, so to speak. Over the years I've known her as someone capable of bringing together groups of different people to work at a team, share knowledge, and push actionable responses.
From student government in the ID department at MassArt to a true community leader, Lou is now focused on community design at Agncy where she's able to tackle local issues by uniting neighbors and communities to take action. When leading the room, Lou is a respectful facilitator who defines safe boundaries with participants so that everyone involved is comfortable and possesses ownership over the process.
Zach NarvaDesigner/Facilitator | he/him
Written by Joey:
With a clear focus ahead and dedication to inclusive thinking, Zach is someone who can ignite confidence and maintain a sense of balance even during the most volatile times. His work in research, strategy, game design, and facilitation makes him a powerful mediator and trainer.
Zachs' ability to clearly translate complex ideas and facilitate mutual understanding is a talent anyone should hold in high regard. Recently, Zach created a participatory experience for parents to challenge bias and change behavior, enabling more resilient relationships with their trans and gender non-conforming kids—in the inviting and judgment-free setting of summer camp!
When he steps away from work, you might find Zach meditating over a stovetop with a hearty meal underway.
We work routinely with collaborators with specific expertise. Friends of the firm include: