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“She (the mother) uses the word ‘chaj’. She says she is strong. It also means burden, that what she’s carrying is heavy and takes strength to endure.”


Myrna St. Hilaire was Research Assistant for the Center for the Urban Child and Healthy Family at Boston Medical Center. Myrna facilitated interviews with us with families speaking Haitian Creole, connecting not just over language, but shared experiences and cultural touchstones.

Myrna showed us how translation is not only about words; it holds context and culture.

The project: We worked with BMC to use human-centered design to ground its development of its Pediatric Practice of the Future. Read a recent publication on this work here
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